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Privacy Policy

Last updated: September 19, 2026

1. Who we are

Content Geeks is a United States based content writing and SEO agency operating at www.contentgeeks.club. This policy explains what personal information we collect when you contact us or order content, how we use it, and the choices you have.

2. Information we collect

We collect information you give us directly, including:

  • Name, email address, and phone number submitted through our contact form
  • The brief you share: topics, keywords, audience notes, and any files or documents you send
  • Order details such as tier selection, word count, and delivery preferences
  • Correspondence with our editorial desk
  • Payment information, which is processed by our payment provider. We do not store full card numbers on our systems.

We also collect limited technical information automatically, such as pages visited, referring URL, browser type, and approximate region, through standard analytics.

3. How we use your information

  • To quote, schedule, produce, and deliver the content you order
  • To respond to enquiries and consultation requests
  • To process payments and issue invoices
  • To send service messages about work in progress
  • To send marketing communications, only where you have opted in
  • To improve our services and understand how the site is used

4. Legal basis and consent

We process contact and order information to perform the service you requested, and to meet our legal and accounting obligations. Where we rely on consent, such as marketing email, you can withdraw it at any time using the unsubscribe link or by emailing us.

5. Sharing your information

We do not sell your personal information. We share it only with:

  • Editors and writers assigned to your project, who are bound by confidentiality terms
  • Service providers that operate our business, including form handling, email delivery, cloud document storage, and payment processing
  • Professional advisors such as accountants and lawyers
  • Authorities where we are legally required to do so

6. Your content and confidentiality

Briefs, source documents, interview material, and finished work belong to you. We do not reuse client research, angles, or copy across accounts, and we do not publish client work as samples without written permission.

7. Data retention

We keep enquiry records for up to 24 months and completed project records for as long as needed to meet tax and accounting requirements, typically seven years. You can request earlier deletion of material we are not legally required to keep.

8. Data security

We use access controls, encrypted transport, and reputable cloud providers to protect your information. No system is perfectly secure, so we limit what we collect and how long we hold it.

9. Your rights

  • Access the personal information we hold about you
  • Ask us to correct anything inaccurate
  • Ask us to delete information we are not required to retain
  • Opt out of marketing communications at any time
  • Request a copy of your information in a portable format

To exercise any of these, email team@contentgeeks.club. We respond within 30 days.

10. Cookies and analytics

We use cookies and similar technologies to keep the site working and to understand aggregate usage. You can block or delete cookies in your browser settings. Blocking them may affect some site features.

11. Children

Our services are intended for businesses. We do not knowingly collect information from anyone under 16.

12. Changes to this policy

We may update this policy as our services change. The revision date at the top of the page always reflects the current version.

13. Contact us

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